You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from customersupport tag

I received somebody else’s shirt (or other custom merch) in place of my own.

Sorry about that! About 1% of the time, two orders will be swapped for one another. Our vendors are packing very quickly to get orders out to you, and human error happens. If you have received a shirt you did not order, it was a mistake and you should contact us to correct it. Our vendor does not ship shirts other tha…

Do you offer customer support over the phone?

Unfortunately, we are a small company and not able to offer phone support at this time. If your question isn't answered here in the Knowledge Base, please open a [support ticket via the form][1] or by emailing [support@jackboxgames.com][2]and a real, live human will get back to you as promptly as possible. [1]: ht…

scroll to top icon