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Showing articles from steam tag

Why haven’t I received my Steam code after purchasing in your shop?

Codes are not generated instantaneously, and there may sometimes be a delay between your order confirmation and your code email (including email delivery system delays). Usually, they will show up after some processing time. However, if it's been a while and you've already checked your spam folder, some other issue ma…

How do I activate my Steam code purchase?

So you've just purchased a Steam code from our website... now what? This guide will help you navigate the process of installing Steam to your computer and activating your purchase within Steam. You can also check out our [how to video][1] on Youtube for a visual walkthrough of the process. **What is Steam?** Steam i…

How do I request a refund for a game?

**If you purchased a game through our website**, you can [open a support request][1] to request a refund. Please read [our refund policy][2] before requesting a refund to make sure you qualify. If you purchased from another marketplace, you must contact them directly to be refunded. Every marketplace has its own refu…

How to clear, remove, or delete your Steam PC save data

In some cases, it is possible that your PC Steam or PC Epic Games Store save data has become corrupted, which can cause other issues. As an attempted fix you can try the following steps to clear / delete / remove it to ensure a fresh state: **NOTE:** Before you attempt these steps, be aware that it will **permanently…

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