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Showing articles from Amazon Fire tag

How do I force stop or clear the cache on my Amazon Fire or Android TV device?

Try these steps in order to "Force Stop" your app, as well as clearing their cache via "Clear Cache" for your Amazon Fire or Android TV device. This may aid the game in functioning with a fresh slate as some temporary files may persist between installations. **Steps to access the app settings:** 1.) Select "Setting…

How to Install External Storage on the Amazon Fire TV Stick

Our games support external storage on Amazon Fire TV devices. If you’re experiencing installation issues due to the storage limitations on your Fire Stick, you may want to consider the addition of external storage. Please note that this can only be achieved with the 2nd generation or newer Fire TV Sticks and the proce…

How do I request a refund for a game?

**If you purchased a game through our website**, you can [open a support request][1] to request a refund. Please read [our refund policy][2] before requesting a refund to make sure you qualify. If you purchased from another marketplace, you must contact them directly to be refunded. Every marketplace has its own refu…

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