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Showing articles from firewall tag

How to whitelist and resolve issues in anti-virus software and firewalls

There may at times be issues with our games interacting with Windows or Mac firewalls as well as anti-virus software. Here's how to whitelist and resolve issues in these. These can vary by platform and software used, but tend to have equivalent locations. **Firewalls:** **Windows XP** 1. Click on the**“Start”** b…

I'm having trouble connecting to the Jackbox servers

If your game is having trouble making and maintaining a connection to our servers, here are a few common solutions you can try: 1. Close the game down and reopen it 2. Uninstall the game and then reinstall it 3. Turn your Console, Computer, or Set-top box off for 1-2 minutes, then turn it back on 4. Reboot yo…

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