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Jackbox Games
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Knowledge Base
Jackbox Games
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Game Purchases
Questions about purchases of our games
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Can I transfer a game purchase from one platform to another?
How can I make a tax exempt purchase?
How do I activate my Steam code purchase?
How do I play Jackbox games on Amazon Luna?
How do I request a refund for a game?
How do Jackbox gift cards work?
How do preorders work?
I have a new computer, can I access my previously purchased games?
I have a question about a hard copy of a game
I'm having difficulty installing or accessing Steam
There are a lot of platforms to choose from. Which one should I choose?
What is your refund policy?
Why haven’t I received my Steam code after purchasing in your shop?