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How do I activate my Steam code purchase?

So you've just purchased a Steam code from our website... now what? This guide will help you navigate the process of installing Steam to your computer and activating your purchase within Steam.

What is Steam?

Steam is a free to download computer application that helps organize digital game content. It is available for free on Windows, Mac, and Linux desktop and laptop computers. You can download it from the Steam website here. If you have further questions about what Steam is, please check out this article: What is Steam?

Please keep in mind the Steam version of the game will only work on a computer with the Steam application installed on it. Steam does have some apps available on mobile platforms, but these apps cannot be used to activate and install your game. 

How do I create a Steam account?

Once downloaded, you can launch the Steam program and create a Steam account. You can find a how-to guide for this step here. For any issues you encounter while creating a Steam account, please contact Steam support directly: Steam's support site.

How do I activate my Steam code?

Once you've created your account you will be able to log in to Steam with that information and activate your Steam code. 

You should have received this code in an email from Jackbox Games shortly after your purchase completed. You can find a how-to guide for this step here.

Below are some pictures to go along with the how to article.

1. Select the Game Menu > Activate a Product on Steam (you can also select this directly in "Add A Game" on the Library screen of the application's bottom left  if this does not appear)



2. You will see a pop up. On the next two buttons select "Next" and "I Agree" to the Terms and conditions.

3. You will then reach the 'Product Code' box pictured below

4. Enter the code you received in the email from your Jackbox Games purchase and click next. Once you've activated your product key you will see it appear in the Library Tab (In between Store and Community).

Select the game to highlight it and click the Install button. Once the game is finished installing click finish and you will notice the button that once read install now reads play. Click this to launch the game.

If you have further questions or need help getting set up, please reach out to us by creating a ticket with our support staff.

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  • 02-Sep-2020