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How do I request a refund for a game?

If you purchased a game through our website, you can open a support request to request a refund. Please read our refund policy before requesting a refund to make sure you qualify.

If you purchased from another marketplace, you must contact them directly to be refunded. Every marketplace has its own refund policy. If you purchased a game from Steam, Nintendo, Sony, Microsoft, Amazon, Apple, Google, or Comcast, you will need to request a refund from them directly. Several marketplaces don't offer refunds. We've provided links to each refund policy below:

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  • 01-Apr-2021