Every marketplace has its own refund policy. If you purchased a game from Steam, Nintendo, Sony, Microsoft, Amazon, Apple, Google, or Comcast, you will need to request a refund from them directly. Several marketplaces don't offer refunds. We've provided links to each refund policy below:
If you purchased a game through our website, you can open a support request on this website and ask for a refund. Please read our refund policy before requesting a refund to make sure you qualify.