What is your refund policy?

Games purchased through a marketplace

If you purchased a game through a marketplace like Steam, Xbox, PSN, Nintendo, Xfinity, etc., you will need to see their refund policy  or submit a ticket to our help desk 

Merchandise

Merchandise such as T-shirts, magnets, or postcards are not returnable or refundable. If the product you received is defective, please send a request to our helpdesk and we will do our best to address the issue.