You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

I'm having frame rate issues or the game is running slowly

If you're having frame rate issues while on a PC, you should first try going to Settings > Power and Sleep > Additional Power settings and make sure you're on a high-performance option.

  • If you're using the streaming program XSplit, make sure that "Special Optimizations" have been disabled for the source you're using for Jackbox Games.
  • Disable any non-standard built-in / bundled software that may be attached to your video card such as the Nvidia overlay or AMD software capture and streaming tools. 
  • Additionally, make sure that you have the latest driver updates installed. 
  • 18
  • 02-Apr-2021