First make sure that your local post office isn’t holding your shipment for you because they tried to deliver it to you while you were away. If it isn’t waiting for you there, send us a support request.
Please note that is most easily done within 60 days / two months of the original ordering date. Let us know by then so we can best assist you but feel free to reach out with any issues that come up!
NOTE: This has been affected by world events as of May 2020